Frequently asked questions
Everything you need to know about how Starise works, what it does, and what it does not do.
General
No. The flow opens in the browser immediately after scanning or opening a link.
No. Customers review the draft, can edit it, and choose whether to post.
No. Starise does not block feedback or hide reviews. Customers stay in control.
Starise is designed for voluntary reviews without incentives, filtering, or automated posting.
Most customers finish in under a minute.
Typically in minutes. No complex integrations are required.
Setup and Workflow
Where the visit naturally ends: checkout, reception, receipt/invoice, table card, or exit signage.
Yes. You can share a link by SMS, email, or on digital receipts. QR is optional.
Commonly Google, TripAdvisor, and other major review sites. Customers choose where they post.
No. They can choose to post, leave feedback, or exit.
Compliance and Trust
No. Starise is designed to work without incentives.
No. Starise does not remove reviews. It helps satisfied customers share feedback more easily.
No. Starise does not block customers from posting. Customers remain in control.
Business and Team Use
Yes. It's designed to support multi-location teams and consistent rollout.
Yes. Starise can help draft replies in a consistent tone, which your team can review before posting.
Review volume and recency, average rating, response time, and recurring themes in feedback.
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