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Frequently Asked Questions
Everything you need to know about how Starise works, what it does, and what it does not do.
General
Do customers need to download an app?
Does Starise post reviews automatically?
Does Starise filter or suppress negative feedback?
Is this allowed under review platform policies?
How long does it take for a customer to complete?
How quickly can we set this up?
Setup and Workflow
Where should we place the QR code or link?
Can we use Starise without QR codes?
What platforms can customers post to?
Do customers have to leave a review if they use Starise?
Compliance and Trust
Do you offer incentives or rewards for reviews?
Can Starise help remove or delete bad reviews?
Is this review gating?
Business and Team Use
Does Starise work for multiple locations?
Can we respond to reviews in our brand voice?
What should we track to measure success?
