The best completion rates happen when the stay is still fresh in memory.
Offer a single clear link or QR and avoid long forms.
Give guests control: they should review the draft and choose where to post.
Hotels win when they ask at emotional highs—checkout, post-stay email, or loyalty touchpoints.
The best completion rates happen when the stay is still fresh in memory.
Offer a single clear link or QR and avoid long forms.
Give guests control: they should review the draft and choose where to post.
Local ranking is multifactorial; reviews and recency are two inputs that also shape customer trust.
You do not need a speech—just one natural sentence staff can repeat at the right moment.
Recency is how recently customers left reviews. It affects trust signals and how representative your rating feels.